Refund Policy
We don’t release funds to the seller until after the 48-hour period from time of delivery passes. You have 48 hours after delivery to inform us if the item was not as depicted by contacting us. If your claim is substantiated, we will provide you with a shipping label to send your item back to the seller and refund your payment in full. All returns must be shipped back within 48 hours of a substantiated claim to be eligible for a refund. If a claim is not made within 48 hours, the funds will be released to the seller. All sales are final, and no refunds will be provided.
What is covered
We will issue a full refund if your item does not match the listing description or never ships. Otherwise, all sales are final.
What is not covered
Any item that does not fit or if you changed your mind. The good news is that you can re-list the item on SoSoSwanky and make some, if not all your money back!
Contact Us
If you have any questions or concerns regarding your order, feel free to contact us! We typically reply within 24 hours.
Phone: 407-986-1002
Email: customerservice@sososwanky.com
FAST SHIPPING WITHIN THE US
We ship you your items quickly and safely anywhere in the US via USPS and UPS using a prepaid shipping label.
SECURE PAYMENT
Your debit, credit card and personal information is always safe as we use SSL encryption for all your transactions.
HIGH QUALITY PRODUCTS
Although most of our items hardly get any use, we encourage our sellers to only list items in good, wearable, condition (at minimum) so that you can be proud to wear your new items.
